Jo Maltby appointed as Customer Services Manager
In its continuing efforts to provide an even better service to their customers, and to help Sigmatex realise its full growth potential in the exciting markets that they serve, Mike Hitchen, Commercial Manager of Sigmatex recently announced the appointment of Jo Maltby to the position of Customer Services Manager.
Jo has been with Sigmatex for over five years and brings a wealth of experience to the role due to her knowledge of the company and processes, her knowledge of the customer base and also her knowledge of the markets that the company serve. As well as significant customer and company knowledge, Jo also brings a customer centric attitude that will help drive the service excellence program that the company is currently engaged upon.
Furthermore Jo is also central to the implementation of a Global cloud based operating system that company is developing that will provide an increased level of visibility and self service to the customer base.
Jo commented on her appointment “I am delighted to have been recognised and given the opportunity to help further develop the service excellence culture at Sigmatex. The technological solutions that Sigmatex currently possess and are developing are widely recognised as second to none in the industry and I aim to ensure that the support functions also achieve this standing.
Jo has previously held the role of Head of Marketing and PA to the Managing Director and will continue as Head of Marketing alongside Customer Services.
The appointment follows on from the recent announcement of Christine Barr’s return to Sigmatex and represents another one of a number of exciting appointments that Sigmatex hopes to announce in 2013 to support the unprecedented growth that is currently being experienced.